At Manoj Bhati, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains how information may be collected, used, stored, and shared when you visit www.manojbhati.com, contact us, purchase a product, or use a service.
By using this website or providing information to us, you acknowledge the practices described in this Privacy Policy. Please read this policy carefully so that you understand how your information may be handled.
1. Information We May Collect
The information we collect depends on how you interact with the website, the products or services you request, and the information you choose to provide.
Personal Information
When you place an order, contact us, submit a form, request a service, or otherwise communicate with us, we may collect information such as your name, email address, telephone number, billing address, shipping address, and other details necessary to respond to your request.
Order and Transaction Information
If you purchase an eBook, paperback book, digital product, or other available product, we may receive information relating to your order, transaction reference, purchased items, delivery details, payment status, and fulfilment information.
Payment Information
Payments may be processed through trusted third-party payment processors or marketplaces. Payment information such as card details may be collected and processed directly by the applicable payment provider. We do not intentionally store your complete credit or debit card information on our website when payment is handled by a third-party payment processor.
Website and Technical Information
When you visit the website, certain technical information may be collected automatically by the website, hosting provider, security systems, analytics tools, or similar technologies. This may include your IP address, browser type, device information, referring page, pages visited, date and time of access, and basic website usage information.
2. How We May Use Your Information
We may use personal information for purposes reasonably connected with operating the website, providing products and services, communicating with customers, and maintaining the security and reliability of our services.
Your information may be used for purposes including:
- Processing and managing orders.
- Delivering eBooks and other digital products.
- Arranging the printing, fulfilment, and delivery of paperback books.
- Responding to questions, support requests, and other communications.
- Providing requested professional or consultancy services.
- Preparing quotations, invoices, service information, or transaction records.
- Providing important information relating to an order or service.
- Preventing fraud, misuse, security incidents, or unauthorised activity.
- Maintaining and improving the website and customer experience.
- Complying with applicable legal, regulatory, accounting, or administrative requirements.
3. Products and Professional Services
Information provided in connection with a professional service may be used only as reasonably necessary to understand your request, communicate with you, prepare or provide the requested service, maintain relevant records, and meet applicable administrative or legal requirements.
Depending on the service requested, additional information may be necessary. Where appropriate, specific terms, agreements, or additional privacy information may be provided before the service is undertaken.
4. How We Protect Personal Information
We take reasonable administrative, technical, and organisational measures intended to protect personal information against unauthorised access, misuse, alteration, disclosure, or loss.
These measures may include secure website connections, access controls, reputable hosting services, secure payment processing, software updates, and other reasonable security practices.
However, no website, electronic communication, storage system, or internet transmission can be guaranteed to be completely secure. You should also take reasonable precautions when sharing personal information online.
5. How We May Share Information
We do not sell or rent your personal information as part of our ordinary business activities.
Information may be shared with third parties only where reasonably necessary to operate the website, provide a requested product or service, process a transaction, fulfil an order, protect our rights, or meet applicable legal requirements.
Service Providers
We may use third-party companies or service providers for website hosting, email delivery, technical services, payment processing, analytics, security, customer support, or other functions necessary for operating the website.
Publishers and Fulfilment Partners
For paperback books and other physical products, relevant order and delivery information may be provided to publishers, marketplaces, printing companies, fulfilment providers, postal services, or courier companies that need the information to process and deliver your order.
Payment Processors
Information necessary to complete a payment may be processed by the applicable bank, payment gateway, marketplace, or payment service provider according to its own terms and privacy practices.
Legal Requirements
We may disclose information where reasonably necessary to comply with applicable law, legal proceedings, lawful requests from authorities, enforce agreements, prevent fraud or abuse, or protect the rights, property, and safety of the website, its users, or others.
6. Data Retention
Personal information is generally retained only for as long as reasonably necessary for the purpose for which it was collected, including completing transactions, providing requested services, maintaining business and accounting records, resolving disputes, preventing fraud, and meeting applicable legal obligations.
Different categories of information may be retained for different periods depending on their purpose, the nature of the relationship, and any applicable legal or administrative requirements.
7. Cookies and Similar Technologies
This website may use cookies or similar technologies to support essential website functions, remember preferences, improve performance, maintain security, or understand how visitors use the website.
Cookies are small data files that websites may store on your device. You can usually control or delete cookies through your browser settings. Blocking certain cookies may affect the operation or functionality of some parts of the website.
If additional analytics, advertising, or other non-essential cookies are used, additional information or cookie controls may be provided where appropriate.
8. Email and Communications
If you contact us by email or through a website form, we may retain your message, contact information, and related correspondence for the purpose of responding to your inquiry and maintaining appropriate records.
Transactional communications relating to purchases, services, account activity, security, or customer support may be sent when necessary to provide the requested product or service.
9. Your Privacy Choices and Requests
Depending on your location and applicable law, you may have certain rights or choices concerning your personal information. These may include requesting access to information we hold about you, asking for inaccurate information to be corrected, requesting deletion where appropriate, or raising a concern about how your information is being used.
Some requests may be subject to legal, contractual, security, record-keeping, or other legitimate requirements. We may also need reasonable information to confirm your identity before responding to a request involving personal data.
Submitting a Privacy Request
To submit a privacy-related request, please email info@manojbhati.com and clearly describe your request.
Where possible, please provide:
- Your name and contact email address.
- A description of the information or activity concerned.
- The nature of your request.
- Relevant order, transaction, or communication details where applicable.
- Any additional information reasonably necessary to identify the relevant records.
10. Third-Party Websites and Services
www.manojbhati.com may contain links to publishers, marketplaces, social media platforms, payment providers, service providers, or other third-party websites.
When you visit a third-party website or use a third-party service, its own privacy policy and terms may apply. We do not control the privacy practices, security, content, or policies of independent third-party websites and encourage you to review their privacy information before providing personal data.
11. International Services
Because the website may be accessible internationally and may use publishers, technology providers, payment services, hosting companies, or fulfilment partners operating in different countries, information may sometimes be processed or handled outside the country in which you are located.
Where such processing occurs, the handling of information may also be subject to the laws and privacy practices applicable to the relevant service provider and jurisdiction.
12. Children’s Privacy
This website is not intended to knowingly collect unnecessary personal information from children. If you believe that a child has provided personal information through the website without appropriate authorisation, please contact us so that we can review the matter and take appropriate action.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to the website, products, services, technology, business practices, or applicable requirements.
When this policy is updated, the revised version will be published on this page with an updated effective or revision date. We encourage visitors to review this page periodically.
14. Contact Us
If you have questions, concerns, or requests relating to this Privacy Policy or the handling of your personal information, please contact us.
Manoj Bhati Contact Details
Manoj Bhati
Website: https://www.manojbhati.com
Email: info@manojbhati.com
Effective Date: 14 August 2026
