At Manoj Bhati, we work with publishers, fulfilment providers, and trusted delivery partners to provide reliable shipping services for eligible physical products purchased through www.manojbhati.com. This Shipping Policy explains how orders are processed, shipped, tracked, and delivered.
1. Shipping and Fulfilment Partners
Books may be printed, fulfilled, or shipped by publishers and third-party fulfilment partners operating in different countries, including platforms and providers such as Amazon, Ingram, Repro, and other authorised sellers or distributors.
The company responsible for fulfilling your order may depend on the book, your delivery location, product availability, and the platform through which the purchase is completed.
Shipping methods, delivery times, tracking availability, and other fulfilment conditions may therefore vary according to the applicable partner and destination.
2. Domestic Orders
For domestic orders, books are generally expected to arrive within approximately 5 to 7 business days after processing and dispatch.
Actual delivery time may vary depending on your postal code, product availability, publisher, fulfilment location, shipping method, and delivery partner.
3. International Orders
International orders may generally take approximately 7 to 45 days to arrive, depending on the destination country, fulfilment location, shipping service, customs procedures, and local postal or courier services.
International delivery estimates are approximate and may vary significantly between countries. Customs inspections, import procedures, local holidays, transportation disruptions, and other circumstances outside our control may result in additional delays.
Customs, Duties and Import Charges
International orders may be subject to customs duties, import taxes, handling fees, or other charges imposed by the destination country or local authorities.
Unless otherwise stated during checkout, any applicable customs duties, import taxes, or similar charges are generally the responsibility of the recipient.
4. Order Processing
Orders are processed according to product availability and the procedures of the applicable publisher, seller, or fulfilment provider.
Some books may be printed on demand. In such cases, additional processing time may be required before the order is handed over to the shipping provider.
5. Tracking Information
Where tracking is available, a tracking number or shipment update may be provided by email after your order has been processed and dispatched.
You can use the tracking information provided to check the progress of your shipment through the relevant courier, postal service, seller, or fulfilment provider.
Tracking may not be available for every shipping method, destination, or third-party fulfilment service.
6. Shipping Costs
Shipping costs may vary depending on the delivery location, product weight, number of items, shipping method, publisher, fulfilment provider, and destination country.
Where shipping charges apply directly through our checkout process, the applicable shipping amount will normally be displayed before you complete your purchase.
Where an order is completed through a third-party seller or marketplace, that provider’s shipping charges and terms will apply.
7. Shipping Delays
We and our fulfilment partners aim to process and deliver orders as efficiently as reasonably possible. However, delivery dates are estimates and cannot always be guaranteed.
Shipping delays may occur due to circumstances including severe weather, customs processing, public holidays, transportation disruptions, postal delays, incorrect delivery information, high order volumes, or other events beyond our reasonable control.
We appreciate your patience if an order is delayed after it has been dispatched.
8. Incorrect or Incomplete Shipping Address
Please ensure that your name, shipping address, postal code, telephone number, and other delivery information are accurate before completing your order.
We may not be responsible for delays, failed deliveries, additional shipping charges, or returned shipments caused by incorrect or incomplete information supplied when placing an order.
9. Lost, Damaged or Undelivered Orders
If your order appears to be lost, arrives damaged, or has not been delivered within a reasonable period after the estimated delivery date, please contact us with your order details and available tracking information.
Where the order has been fulfilled by a third-party publisher, marketplace, seller, or delivery provider, we may assist you in identifying the appropriate process for reporting the issue, requesting a replacement, or seeking another available resolution.
Information to Provide
When contacting us about a shipping problem, please provide the following information where available:
- Your name.
- Your order number or transaction reference.
- The name of the book or product.
- Your delivery location.
- Your tracking number.
- A description of the delivery issue.
- Photographs if the package or product arrived damaged.
10. Third-Party Shipping Terms
Some books displayed or referenced on Manoj Bhati may be purchased and fulfilled directly through third-party publishers, marketplaces, distributors, or retailers.
Where a third party processes and fulfils an order, its own shipping, delivery, tracking, cancellation, and related policies may also apply to that purchase.
11. Contact Us
If you have questions about shipping, delivery, or tracking an order, please contact us using the details below.
Manoj Bhati Contact Details
Manoj Bhati
Website: https://www.manojbhati.com
Email: info@manojbhati.com
